Frequently Asked Questions
CSafe offers end user training to airlines, forwarders and shippers. See the EQUiP Accreditation Program page.
The CSafe RKN is the first and only active controlled air container with FAA, EASA, Transport Canada, Hong Kong CAD, Irish Aviation Authority IAA and Israel CAA approvals.
“Safe” is a part of our name and our commitment to our customers. We are all concerned about the safety of the product inside the container, as it is most often life-saving and/or life-enhancing. CSafe’s commitment to safety is evident in the design of our RKN and extends to the safety of the airline crew and passengers.
AcuTemp announced the acquisition of CSafe from AmSafe Inc. and the merger of AcuTemp and CSafe into one company – CSafe. AcuTemp and CSafe have always shared common business cultures, goals, missions, and visions, and our new organization is a comprehensive combination of product, people and service. The company name will be CSafe and it will continue to offer the CSafe, AcuTemp and ThermoCor brand products.
As a result of this merger, the new company will become the only global provider of a full line of cold chain solutions including packaging, passive systems, active systems, with both airline and non-airline approval, and will be the world’s largest producer of actively controlled mobile refrigeration units for life sciences, healthcare, military and international disaster relief agencies.
While longer term leases do provide the lessee with better pricing and enhanced inventory control, we know that these long term lease periods are not the best choice for everyone. To accommodate the growing demand for the CSafe RKN and meet the specific needs of our customer, CSafe has evolved our leasing options. In addition to offering long term and monthly leases, CSafe offers convenient short term and trip lease alternatives. These options provide our customers with the ultimate in lease flexibility.
There is a large inventory of RKNs available to meet the market demand for both the air transport industry and pharmaceutical/bioscience markets.
We continue to increase the size of our fleet to serve our customers. Since FAA certification in October 2007, the RKN has provided tens of thousands of successful shipments. Since that time, we have doubled our production to anticipate the growing demand for the CSafe RKN.
CSafe is the source of supply for the lease and/or purchase of the RKN. The CSafe Business Development Team works directly with the pharmaceutical, bioscience, and air transportation markets to understand their cold chain requirements.
Yes, the RKN can be leased or purchased from CSafe. Pricing and the terms of the lease are available by contacting firstname.lastname@example.org.
The AcuTemp RKN can operate in ambient temperatures or extremes from -30°C to +49°C.
The RKN is manufactured in the United States at our main production facility.
The RKN does not use dry ice. The RKN utilizes compressor-driven cooling technology and also has heating capabilities to prevent freezing products at high altitudes or in extremely cold ambient environments.
No, the CSafe® RKN has heating capabilities to prevent the payload from freezing. In fact, the RKN will maintain payload temperatures even in ambient temperatures as cold as -30°C.
The RKN will operate over 100 hours on battery power in a 22°C ambient environment.
Temperature range is user selectable from +4°C (39.2°F) to +25°C (77.0°F).
The RKN container does not have any hazmat implications or impact.
Yes, customer specific protocols can be tested by independent facilities at additional cost to the customer.
There are multiple testing organizations available to provide required testing and names and contact information can be provided at email@example.com.
Extensive testing was done during the development of the RKN along with independent third party testing. The testing covered thermal performance as well as structural and handling performance. Detailed test data results are available by contacting firstname.lastname@example.org.
Contact sales at email@example.com.
Airlines, air cargo and freight forwarding companies provide logistical services; pharma/bioscience companies who lease or purchase the RKN directly provide or outsource the logistical services, usually with the help of a freight forwarder. http://csafellc.com/csafe-approved-air-carriers
The RKN has a tare weight of 1,425 lb (646 kg); maximum allowable gross weight of the container loaded is 3,500 lb (944 kg).
The size of the payload is 50.3 in H x 50.1 in W x 48 in L (127.8 cm x 127.3 cm x 121.9 cm).
The RKN cannot currently be flown on the upper deck of the aircraft.
The RKN is FAA certified to be flown in the lower deck of all wide-bodied aircraft.